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CRM INTEGRATION SERVICES The great advantage of CRM is the visibility of all things related to your customers. You will be able to manage everything from complaints to sales opportunities if you want to offer a better service to your customer Learn More

WHAT IS CRM?

It's about organizing your customer database and staying on top of your sales enclosure.

CRM stands for CUSTOMER RELATIONSHIP MANAGEMENT. It’s all about your company, your customers and how that relationship is handled. It focuses primarily on your potential leads, their customs and interactions with sales and marketing initiatives.

CRM INTEGRATION SERVICES

Having CRM may be a good thing, but without integrating the rest of your critical platforms, you'll never get the whole picture and understand your strengths, weaknesses, opportunities and more.

It is not just your CRM system that runs your business. It operates from Google Apps, billing, customer service, to email, from various systems. Sure, on any given working day, here we are talking about the different and numerous programs that you have opened on your machine.
Until you integrate your CRM across the board, you ‘re never going to be the great

company you want to be. At Webtoils, we have a team of full stack developers who are highly proficient in developing the best CRM integration services for you.

Project Initiation

Project Owner takes up lead

Communication

Direct link of team members with client through skype

Support and Maintenance

30 days support and maintenance package

Quality Assurance

Test Plan and Test Scenario documents are prepared

Types of CRM integration services we offer

CLOUD INTERGRATION

Cloud CRM is especially useful for small businesses, and provides a flexible and robust CRM. It can be controlled by a third-party vendor, updated, and operated offsite. Our cloud integration services connect your systems and applications in complex business environments to allow for seamless data sharing and improved communication.

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EMAIL INTEGRATION

Bringing together CRM and email is one of the most simple ways of leveraging data from the first party for marketing purposes. It helps streamline your email marketing by providing you with a wealth of customer information, behaviors, expectations and other data that you can use to make your emails more personalized, timely and effective

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MOBILE APP INTEGRATION

Requires possible or warm leads to a ``one-click`` call from your contact list. It also allows for shared notices and updates across the entire system. Hooking up your phone system also allows you to track marketing efforts in a holistic manner when you have dedicated phone numbers for various marketing campaigns.

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MARKETING AUTOMATION INTEGRATION

Marketing automation is an increasingly popular integration of CRM; software providers such as HubSpot or Marketo have integration features with CRMs such as SugarCRM, Salesforce.com and Microsoft Dynamics CRM which allow created, scored and qualified leads to be forwarded to sales teams.

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SOCIAL MEDIA INTEGRATION

social media integration allows users to have access to a standard dashboard that enables them to publish posts and analyze the performance of each post on different platforms. Depending on the target customer, geography, time zone and frequency, marketers analyze different channels and chart a comprehensive social media calendar to stay ahead in the competition.

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Enterprise Resource Planning (ERP) Integration

Enterprise Resource Planning software can be used to automate and simplify individual business or organization activities, such as accounting and procurement, project management, customer relationship management, risk management, compliance and supply chain operations.

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THE BENEFITS OF CRM

Helps track leads from prospect in the pipeline to closure and also boost customer satisfaction afterwards

CRM improves communication with customers

It helps to improve Target Marketing

It helps you to effectively focus on business plan

It helps to improve Company profits and ROI

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